Case Studies

Exporting British Fashion

ESV Digital helps a British maternity wear retailer to expand internationally.

THE CLIENT

Tiffany Rose began in 2003 with a simple aim: to offer pregnant women the chance to wear exciting, elegant, beautiful and well-made designs for special occasions. Every single garment is designed and made in Britain.

In 2013 and again in 2018, Tiffany Rose was named as a winner of The Queen’s Awards for International Trade – the UK’s highest accolade of business success – as a result of their continued growth in international markets.

“We’ve been working with ESV since 2014 on our paid search. On the PPC side they are hands down the best agency I have worked within my 20 years of working online (and in that time I have worked with a few). They are keeping us one step ahead of the changing PPC environment (ETAs, Shopping, etc.), the team is very responsive to our changing demands and of particular value to me is their ability to run global campaigns on a local language basis.”

Christian Robinson
Director – Tiffany Rose

THE CHALLENGE

ESV Digital was very excited to be appointed by Tiffany Rose in late 2014 to manage their international paid search campaigns with a focus on improved ROI and delivering further international growth through native language campaigns for the first time.

THE SOLUTION

ESV Digital initially undertook a complete restructure within the first month in order to maximise traffic control, minimise the wasted investments and structure for systematic A/B testing.
The first thematic structure (which included all historic converting search terms) was initially implemented and tested in the UK. Then multilingual campaigns were rolled out internationally.

The new very granular campaign structure allows ESV to create tailored ad copies in line with the keyword theme to ensure high CTRs and Quality Scores. Additionally, campaign level budgets are adjusted based on the ROI target of each market, campaign, and keyword.
As the CPA fell the investment savings made were reinvested into maximising impression share on the best performing keywords to increase their visibility thus sales.

THE ACHIEVEMENTS

The CPA was decreased by 42% and the Sales Conversions increased by 12% YoY.

ESV now manages +400 campaigns across 12 markets (Search, Shopping, and Display/Remarketing) for Tiffany Rose.

Check the initial results (Q1 2014 vs Q1 2015):

OTHER CASE STUDIES

Evans Cycles – Paid Search Attribution

How the largest cycle retailer in the UK achieved great results via algorithmic attribution.

MDHearingAid – Paid Search

An affordable hearing aid manufacturer lifts sales by 80% within 6 weeks by partnering with ESV Digital.

Sandals – Paid Search

A Caribbean luxury travel operator increases conversion rate by 45% and revenue by 26% with ESV Digital.

Conforama – Paid Search

ESV’s launch of the first Local Inventory Ad (LIA) campaign for Conforama, which improved performance both online and in-store.

Orange – Programmatic

Orange maximise the value of visitors by personalising remarketing banners.

Vertbaudet – Paid Search

A strategy of increase in mobile investments enabled a boost in visibility for the Vertbaudet offer and the capture of an incremental volume of new customers.

Canal+ The Tunnel – Brand Activation

Understand how ESV Digital helped Canal+ to implement a digital activation plan for the launch of a new TV series the "Tunnel".

Toys“R”Us – Paid Search

Helping a physical retailing giant stay ahead online.

Evans Cycles – Offline Attribution

Cycling up the data mountain: understanding Online Visits to In-store Purchases.

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